Core Social Media Search
Compliant social media screening across Facebook, Instagram, LinkedIn and X (formerly Twitter). AI-powered analysis with expert human review to support safer hiring decisions.
Get in TouchCore Social Media Search for Employment Screening
In today’s digital world, a candidate’s online presence can provide valuable insight that traditional background screening may not uncover.
Reviewing publicly available social media activity helps organisations identify content that could present a reputational, workplace or compliance concern, adding an additional, proportionate layer of due diligence to hiring decisions.
CBS delivers Core Social Media Search by combining advanced screening technology with expert human review to give a comprehensive, compliant assessment of a candidate’s public social media footprint across four leading platforms – Facebook, Instagram, LinkedIn and X (formerly Twitter).
Alongside our secure screening platform, our experienced screening specialists support organisations every day with eligibility guidance, complex applications and urgent onboarding requirements. When questions arise or timelines are tight, our team works alongside you to solve problems quickly and keep screening moving.
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Core and Extended Social Media Search
Core Social Media Search is the first of two levels of social media screening from CBS, so you can match the depth of screening to the role and its risk profile.
- Core Social Media Search – a focused review of publicly available content across the four leading platforms, with AI-powered analysis and expert human verification. The right level for most roles.
- Extended Social Media Search – includes everything in Core, plus broader platform and source coverage and additional capabilities for organisations that need deeper due diligence.
Both levels follow the same compliant, human-verified approach, so you can start with Core and step up to Extended where a role demands it. Extended Social Media Search offers broader global and regional platform coverage and additional risk categories for higher-risk roles.
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Our solutions guarantee 100% submission rate with zero errors
What the Search Reviews
The service analyses publicly available content from identified social media profiles and flags material relating to risk categories such as:
- Discriminatory or hateful content
- Threats, violence or aggressive behaviour
- Controlled substance-related content
- Illegal or illicit activity
- Sexually explicit material
- Negative content relating to employers or colleagues
Reviews are limited to publicly available information and conducted in accordance with applicable privacy and data protection requirements. To help reduce false positives and ensure fairness, findings undergo multiple layers of review; content is assessed in context, and only verified information meeting established reporting criteria is included in the final report.
What You’ll Receive
Where no relevant behavioural or reputational concerns are identified, the report will confirm that no significant risk indicators were found. Where relevant findings are identified, the report may include:
- A summary of findings
- Supporting evidence
- Screenshots, where applicable
- Links to relevant publicly available social media profiles
- Contextual information to support fair and consistent decision-making
Reports are designed to provide factual, objective information that supports informed hiring decisions. Searches can identify profiles and analyse content across multiple countries and languages. Standard turnaround is three to five business days.
Why Organisations Use Social Media Screening
A candidate’s social media activity can reflect on workplace culture, employee safety, brand reputation and organisational values.
- Enhanced risk identification – detect publicly available content that may indicate workplace, reputational or compliance risk.
- AI analysis with human verification – technology reviews large volumes of content while experienced reviewers validate findings.
- Privacy and compliance focused – reviews are limited to publicly available information and conducted in line with data protection requirements.
- Fair, responsible screening – multiple layers of review and context-based assessment reduce false positives.
Social Media Screening at Scale
Organisations managing large recruitment or onboarding programmes often need to screen high volumes of individuals consistently. CBS provides workflows designed to support high-volume screening environments, allowing organisations to:
- Manage social media searches centrally
- Track progress in real time
- Maintain structured, audit-ready records
- Automate candidate and stakeholder notifications
- Integrate results within wider screening programmes
This ensures screening is completed efficiently while maintaining visibility across your compliance processes.
Where Social Media Screening Is Used
- Core Social Media Search is particularly valuable for organisations recruiting into:
- Customer-facing positions
- Leadership and executive roles
- Positions of trust or responsibility
- Regulated industries
- Brand-sensitive environments
Compare Core and Extended Social Media Search
Not every role carries the same level of risk. Core covers the platforms that matter most for everyday hiring, and Extended includes everything in Core, plus broader global coverage and additional risk categories for higher-risk roles – so you can scale your due diligence to the role.
| Core Social Media Search | Extended Social Media Search | |
| Core platforms for everyday hiring | Global reach for enhanced due diligence | |
| Best for | Standard, high-volume roles | Senior, regulated & brand-sensitive roles |
| Platforms | ||
| Facebook, Instagram, LinkedIn, X | ✓ | ✓ |
| YouTube, TikTok, Reddit, Strava, VK & more | x | ✓ |
| Image content review | ✓ | ✓ |
| Video content review | x | ✓ |
| Risk coverage | ||
| Standard risk categories | ✓ | ✓ |
| Extended categories (extremism, addiction indicators) | x | ✓ |
| Balanced context (e.g. volunteering) | x | ✓ |
| Analysis & compliance | ||
| Expert human review | ✓ | ✓ |
| AI analysis | ✓ | ✓ |
| NLP-enhanced analysis | x | ✓ |
| GDPR-aligned, public data only | ✓ | ✓ |
| Turnaround | 3–5 days | 3–5 days |
Built for Secure, Compliant Screening
CBS combines sector expertise with secure screening technology to deliver social media screening that meets the needs of regulated organisations. Our platform provides:
- Secure screening workflows
- Real-time screening visibility
- Structured audit trails
- Automated candidate notifications
- Secure document handling
- Integration-ready screening infrastructure
For IT and compliance teams, our systems operate within secure hosting environments, certified to ISO 27001 (information security) and ISO 22301 (business continuity), with Cyber Essentials Plus certification and GDPR-compliant data handling. For HR and recruitment teams, screening becomes faster, simpler and easier to manage.
FA of Wales
CBS has proven to be an exceptional service partner, demonstrating remarkable responsiveness and a commitment to supporting our organizational needs. Our experience with their team has been consistently positive, characterized by their accommodating approach and willingness to provide tailored solutions. The account management has been outstanding, with CBS consistently delivering high-quality assistance. We wholeheartedly recommend CBS as a trusted and reliable service provider.
Why Organisations Choose CBS for Social Media Screening
Organisations choose CBS for:
- Compliant screening across Facebook, Instagram, LinkedIn and X
- AI-powered analysis combined with expert human verification
- Experienced screening specialists providing hands-on support
- Real-time application tracking and reporting
- Over one million background checks processed annually
- ISO 27001 certified processes
- Scalable solutions for high-volume screening
CBS provides more than individual checks. Our secure platform delivers structured screening infrastructure built for organisations operating under safeguarding and regulatory scrutiny.
Behind the technology is our experienced screening team, providing hands-on guidance to help employers navigate due diligence and employment screening requirements with confidence.
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