Meet the team!

We want you to get to know our staff so every month we’re going to interview a member of the CBS team so you get to know the person at the end of the phone, who is dealing with your enquiry.

This month we spoke to Cerys from the DBS Team:

1.As a DBS Account Manager what does your job involve?

Day to day management of client applications for Basic/DBS Disclosures – complying with DBS Code of Practice. Register and Renewal of subscriptions to the Update Service.

2.What part of your job do you enjoy most?

The interaction with clients.

3.What is your least favourite part of your job?

My email address – You would be surprised how many people can’t spell or pronounce my first name!  I have been called Cherish, Cerise, and a list of other names!

4.What would make your job easier?

A troubleshooting page to send to clients with a list of common queries and how to resolve them – the sort of thing you get when buying a washing machine or a hoover.

5.What is your favorite film and why?

Gone with the Wind – it’s a classic.

6.What do you like to do in your spare time?

Spare time?  What’s that?  I have two sons both playing rugby, a husband that coaches rugby, a 5 year old Springer Spaniel called Oscar, and I have been a Volunteer Club Safeguarding Officer for Abercynon RFC for the last 10 years.  I do like a good book if I get any time……. Chris Carter is an excellent read.

7.What do you like about working for CBS?

The girls……is that a bit sexist?  We have a great team, who not only work well together, but have a great social side as well.