With the recent outbreak of the Coronavirus and the devastation of the floods to businesses across the UK, we have started to receive enquires about our business continuity plans. As a client or potential customer of CBS, please be assured that our services to you will be unaffected.
Whilst we hope that there will be no disruption or changes to our services, we want our clients to know that they are in safe hands and there will be no loss in business.
At CBS, we recognise the importance of providing a stable and consistent service to you, ensuring you are able to continue without disruption to your business. We are confident in our systems and planning to maintain our service, and our ISO 22301 accreditation confirms this.
Our Systems Are ISO 22301 – Business Continuity Planning Accredited!
Guaranteeing high quality and our continuity of service is of paramount importance to us. Here at CBS, we are proud to have achieved the ISO 22301 – Business Continuity Planning accreditation for our systems. This means that we have done everything we can to eliminate the possibility of business disruption, maintaining the high-quality CBS service our customers’ have come to expect. Developed for the protection from and in response to, incidents, disasters and emergencies together with the imminent threat to business from Coronavirus, ISO 22301 offers peace of mind to our clients. This accreditation is the perfect platform to prove to our clients that they are in safe hands, ensuring that we guarantee high-quality service, state of the art security and continuity throughout a contract.
Smart Technology and Out of Hours Support
We understand that DBS checks are vital for businesses. One of our core strengths here at CBS is our smart technology and that’s why our systems are web-based which allows access from any location 24/7. This allows us and you, to access whatever we need from any location at any time. Alongside our systems, we always strive to provide exceptional customer service and support which is why our telephone support is available 8.30-17.30 Monday to Friday and email support is available from 7.00 – 23.00, 7 days a week. We’re here for you!
The lovely Sarah Lloyd, our Operations Manager has said;
“CBS takes its responsibilities very seriously in all aspects of the business and are quick to react to any issues that arise on a daily basis; however, we are big believers in planning for the unknown too! We are a proactive company that makes sure we create smart solutions to the challenges that ‘might be’ not only those we have already seen”
Regardless of this recent outbreak, here at CBS we are always working to improve our services so that we can continue to manage our services for our clients, whatever the circumstances.
Do you have questions about our business continuity plans? Or are you concerned that the current outbreak of the Coronavirus will affect our services? Give us a call today on 01443 799900 so we can put your mind at ease.